Product category:
Web design and development
News Release from: Vesuvius UK | Subject: direct business phone service
Edited by the Marketingservicestalk Editorial
Team on 05 December 2007
Vesuvius launches direct business phone
service
Vesuvius Communication Technologies is a Stoke-on-Trent based business communications consultancy, whose core business is wholesale fixed-line telephony services.
Established in 2005, it has built an excellent reputation and an extremely loyal local clientbase Vesuvius is proud to have a 100 per cent retention of every client who has partnered with it to date
This article was originally published on Marketingservicestalk on 8 Aug 2007 at 8.00am (UK)
Related stories
Beckhams boosting business in Potteries
The Beckhams are not the only people benefiting from the increased interest in American soccer, as one Staffordshire web designer will testify.
The fixed line telephony market is extremely competitive and there are multiple providers competing to offer economical alternatives to high BT Retail line rental and call charges.
The array of tariffs is bewildering and it is extremely difficult for businesses to make a simple comparison between different call plans due to the many call types, minimum call charges, call set-up charges, capped rates, etc.
Underneath all of this confusion all of the providers are buying line rental and calls from BT and other networks at wholesale prices and marking up these prices in various ways to extract a profit.
The companies that are currently receiving the best deals and the best customer service are the ones that have switched providers on a regular basis.
However, many companies find this too time consuming and disruptive and these companies are in most cases paying the highest charges.
Vesuvius has from the start offered extremely competitive tariffs and a personal and individualised level of customer service, hence the 100 per cent retention of its clients.
Vesuvius has now simplified the way it bills its customers.
Instead of operating as a traditional telecoms company, it is now acting as a handling service to pass wholesale call charges directly from the networks through to its clients in a completely transparent way.
Vesuvius covers costs with a 4.5p handling charge on each call (the same as BT) but no longer marks up or rounds up call charges.
As the client base grows and the wholesale rates are constantly negotiated down, our clients' bills will automatically decrease as a result.
This has effectively formed a growing and powerful co-operative.
The current wholesale pence per minute rate for local and national calls is 0.88p compared to BT's rates of 4p/minute for a local call (a 78 per cent saving) and 8p/minute for a national call (an 89 per cent saving).
• Vesuvius UK: contact details and other news
• Email this article to a colleague
• Register for the free Marketingservicestalk email newsletter
• Marketingservicestalk Home Page
Search the Pro-Talk network of sites
