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The Listening Company
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Listening Company snaps up essentiagroup
Award-winning contact centre business The Listening Company has announced the acquisition of one of the UK's leading contact centre companies, essentiagroup.
News from Marketingweek Marketplace, 22 April 2008
Listening Company to manage Lexus call centres
Luxury car brand Lexus has appointed The Listening Company, the UK's fastest-growing call centre, to manage both its inbound and outbound contact centre.
News from Marketingweek Marketplace, 22 February 2008
EpiCentre set to transform contact centre industry
The Listening Company has launched EpiCentre, its ground-breaking customer and prospect management software, which is set to transform the contact centre industry.
News from Marketingweek Marketplace, 21 January 2008
Toyota picks Listening Company for contact centre
The Listening Company, the UK's leading customer insight specialist, has been appointed by Toyota to manage both its inbound and outbound contact centre activity.
News from Marketingweek Marketplace, 7 November 2007
Listening Company cheers Director of Motivation
The Listening Company will be paying special attention to the goings-on in Paris this Saturday as its very own Director of Motivation takes his place in the squad to face South Africa.
News from Marketingweek Marketplace, 19 October 2007
Listening Company scoops Contact Centre award
The Listening Company, the UK's leading customer insight specialist company, has been named Contact Centre of the Year at the Connect Awards 2007, which took place on 5 October.
News from Marketingweek Marketplace, 15 October 2007
Survey probes UK consumers' holiday habits
Customer insight specialist The Listening Company has undertaken a major research study into the travel industry, in order to reveal the nation's perfect holiday.
News from Marketingweek Marketplace, 12 June 2007
Listening Company signs up Dallaglio as director
Rugby star Lawrence Dallaglio has been appointed Director of Motivation at The Listening Company, the UK's leading customer insight specialist.
News from Marketingweek Marketplace, 17 May 2007
Research analyses customer views of call centres
Customer insight specialist The Listening Company has completed its groundbreaking study into consumers' attitudes towards call centres both in the UK and abroad with some revealing results.
News from Marketingweek Marketplace, 4 May 2007
Study researches customer views on call centres
The Listening Company, the UK's leading customer insight specialist, is to undertake a ground-breaking research study into consumers' attitudes towards call centres; both in the UK and overseas.
News from Marketingweek Marketplace, 6 March 2007
Featured articles
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Integrated research service is now online
McCallum Layton has launched an online service that provides a fully integrated research and insight management solution.
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Tealeaf provides customer experience insight
Direct Ferries has deployed Tealeaf's customer experience management software to provide insight into how customers are using the company's website.
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