Product category:
Survey reporting
News Release from: Teletrack Developments | Subject: Teletrack
Edited by the Marketingservicestalk Editorial
Team on 16 March 2007
Teletrack: instant survey reporting in
real time
Project management system Teletrack enables clients to plan, deploy and monitor numerous campaigns at once and provides instant, paperless survey reporting in real time.
Teletrack was three years in development and created to solve a business process requirement within the field marketing sector Three years on, it is the clear market leader in paperless instant questionnaire and survey reporting in realtime
This article was originally published on Marketingservicestalk on 18 Jul 2007 at 8.00am (UK)
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Teletrack offers real-time reporting for research
Teletrack was specifically built to provide a "one stop" fully hosted realtime reporting solution for the field marketing and market research sectors.
Teletrack delivers this via IVR using traditional telephone, and single page web data capture via BlackBerry type devices, PCs, and two-way SMS text providing UK and European data collection for all qualitative and quantitative surveys, auditing, SKUs, POS, Mystery Shopping, Experiential and Sampling activities.
Results are delivered to clients within seconds of field staff reporting.
Teletrack enables clients to plan, deploy and monitor numerous campaigns at once.
It works on a four-point methodology: conceive project, design questionnaire, deploy staff and receive results.
A CLI, caller location identity, is reported for client compliance and the asset management of all expensive POS materials.
Teletrack has full XML interface for retrieval of information stored in Teletrack, including appointments, results and so on.
This allows companies with internal databases to draw down Teletrack, integrating it with their own.
Clients wishing to make changes to questionnaires during a campaign can do this without referencing third-party suppliers or incurring additional costs.
Similarly, results can be viewed at any time showing the completed and uncompleted surveys.
Summary result sheets can be filtered and sent to the agency's client as a Topline Report at any time of the campaign.
Teletrack has now added an E-Learning application to enable clients to roll out product launches and other learning activities such as store induction and food safety exams.
Having taken the test, staff are given an instant "pass" or "fail", position in class and a certificate.
Teletrack has been tendered frequently and found to be very cost effective, flexible, high quality and robust.
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