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Sitel
All articles from Sitel
Sitel hosts Call Centre Expo strategy seminars
Anyone attending Call Centre Expo and it's parallel event, Customer: Strategy and Management, at Birmingham's NEC can attend expert seminars hosted by sponsor Sitel.
News from Marketingweek Marketplace, 25 September 2007
CRM is an attitude, not a software solution
Costly software packages are often laboriously researched, demonstrated and installed in order to meet a perceived 'CRM need', argues Andy Bacon, Marketing Director EMEA of Sitel.
News from Marketingweek Marketplace, 15 August 2007
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Integrated research service is now online
McCallum Layton has launched an online service that provides a fully integrated research and insight management solution.
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Tealeaf provides customer experience insight
Direct Ferries has deployed Tealeaf's customer experience management software to provide insight into how customers are using the company's website.
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