http://www.marketingservicestalk.com/news/rig/rig000.html RightNow news releases on Marketingservicestalk en-gb Copyright (C)2008 Pro-Talk Ltd. All rights reserved. Fri, 01 Aug 2008 08:00:00 UT Fri, 01 Aug 2008 08:00:00 UT http://www.pro-talk.com/images/protalklogo90.gif http://www.pro-talk.com/ 90 79 A RightNow-sponsored survey has revealed that 82 per cent of adults believe organisations need to listen and act on consumer feedback if they are to weather the credit crunch. Mon, 30 Jun 2008 08:00:00 UT RightNow http://www.marketingservicestalk.com/news/rig/rig103.html BT Business is rolling out RightNow Chat to empower contact centre agents to instantly respond to customer queries via its BT Business' help and support website. Wed, 25 Jun 2008 08:00:00 UT RightNow http://www.marketingservicestalk.com/news/rig/rig102.html A study of online shopping over Christmas 2007 reveals that difficulty in finding product and delivery information fuels consumer frustration and leads to shopping cart abandonment. Wed, 06 Feb 2008 08:00:00 UT RightNow http://www.marketingservicestalk.com/news/rig/rig101.html RightNow Technologies has introduced RightNow November 07, the latest release of its enterprise-class, on demand customer relationship management (CRM) solution. Wed, 21 Nov 2007 08:00:00 UT RightNow http://www.marketingservicestalk.com/news/rig/rig100.html