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RightNow
Address:
Ascot House Maidenhead Office Park
Westacott Way
Maidenhead
SL6 3QQ
UK
http://www.rightnowtech.co.uk
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Listing of all 4 news releases from RightNow:
Consumer attitudes during credit crunch
Technical background article A RightNow-sponsored survey has revealed that 82 per cent of adults believe organisations need to listen and act on consumer feedback if they are to weather the credit crunch.
News from RightNow (30 June 2008)
BT.com uses RightNow on demand CRM
User application article BT Business is rolling out RightNow Chat to empower contact centre agents to instantly respond to customer queries via its BT Business' help and support website.
News from RightNow (25 June 2008)
Online retailers could do better
A study of online shopping over Christmas 2007 reveals that difficulty in finding product and delivery information fuels consumer frustration and leads to shopping cart abandonment.
News from RightNow ( 6 February 2008)
RightNow Technologies updates CRM product
RightNow Technologies has introduced RightNow November 07, the latest release of its enterprise-class, on demand customer relationship management (CRM) solution.
News from RightNow (21 November 2007)
