VGP Music on Hold offers business benefits

Retell has launched a new Music on Hold system that is set to revolutionise the on-hold market, making music and marketing on hold affordable for even the smallest businesses.

For the first time in the UK customers will be able to control music and messages from their own individual desktop telephone.

Currently Music on Hold systems are connected to the controller or CPU of a telephone system resulting in the same announcements and music played to all callers.

Retell's VGP 30 comes equipped with three royalty-free music tracks and announcements and simply connects via the curly cord of any handset.

The user triggers the music and messages at the push of a button when the customer is put on hold.

Individual departments can have their own marketing messages (stored on an industry standard SD card) or small businesses can sound more professional for an outlay of only £179.99 plus VAT.

The VGP 30 is plug and play and has the option of connection to a PABX, software to mix messages and music and pre-set announcements in several languages.

Retell also offers a range of bespoke announcements, basic Music on Hold Systems from £129.99 and an innovative MOH system, the VGP 70, which can simultaneously play music and announcements for callers on hold while showing video or photos to a TV or a TFT monitor in a reception area or shop window.

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