http://www.marketingservicestalk.com/news/nav/nav000.html Navigator Customer Management news releases on Marketingservicestalk en-gb Copyright (C)2008 Pro-Talk Ltd. All rights reserved. Tue, 04 Nov 2008 08:00:00 UT Tue, 04 Nov 2008 08:00:00 UT http://www.pro-talk.com/images/protalklogo90.gif http://www.pro-talk.com/ 90 79 Navigator Customer Management's 2008 report on the UK automotive sector discovered that only 23 per cent of brands are offering customers and prospects comprehensive multi-channel communications. Tue, 17 Jun 2008 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav106.html New research from Navigator CM has found that the amount of product recalls issued in the UK has been soaring over the past few years, more than doubling from 112 in 2004 to 253 in 2007. Tue, 06 May 2008 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav105.html Navigator Customer Management, the relationship marketing agency, has ranked highest in the BPA Worldwide call performance league for the UK automotive sector, its fourth win of the title. Thu, 06 Mar 2008 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav104.html Navigator Customer Management, the relationship marketing agency, has been granted Financial Services Authority accreditation. Thu, 17 Jan 2008 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav103.html Relationship marketing agency Navigator Customer Management is launching Total Recall, designed to assist businesses in the event of recalling of a product on health and safety grounds. Wed, 05 Dec 2007 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav102.html New research from Navigator Customer Management reveals that only 20 per cent of automotive brands offer customers and prospects multichannel communications such as post, phone, web and email. Thu, 20 Sep 2007 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav101.html Research from Navigator Customer Management among over 100 key UK retailers reveals that four out of five FMCG brands now carries a careline, yet 20% of customer calls never get answered. Tue, 05 Jun 2007 08:00:00 UT Navigator Customer Management http://www.marketingservicestalk.com/news/nav/nav100.html