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Navigator Customer Management
Address:
Navigator House Restmor Way
Wallington
SM6 7AH
UK
http://www.navigatorcm.com
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Listing of all 7 news releases from Navigator Customer Management:
Automotive multi-channel marketing sluggish
Technical background article Navigator Customer Management's 2008 report on the UK automotive sector discovered that only 23 per cent of brands are offering customers and prospects comprehensive multi-channel communications.
News from Navigator Customer Management (17 June 2008)
Number of UK product recalls doubles
Technical background article New research from Navigator CM has found that the amount of product recalls issued in the UK has been soaring over the past few years, more than doubling from 112 in 2004 to 253 in 2007.
News from Navigator Customer Management ( 6 May 2008)
Navigator Customer Management tops BPA league
Navigator Customer Management, the relationship marketing agency, has ranked highest in the BPA Worldwide call performance league for the UK automotive sector, its fourth win of the title.
News from Navigator Customer Management ( 6 March 2008)
Navigator wins FSA accreditation
Navigator Customer Management, the relationship marketing agency, has been granted Financial Services Authority accreditation.
News from Navigator Customer Management (17 January 2008)
Navigator introduces Total Recall service
Relationship marketing agency Navigator Customer Management is launching Total Recall, designed to assist businesses in the event of recalling of a product on health and safety grounds.
News from Navigator Customer Management ( 5 December 2007)
Car sector needs joined-up customer contact
New research from Navigator Customer Management reveals that only 20 per cent of automotive brands offer customers and prospects multichannel communications such as post, phone, web and email.
News from Navigator Customer Management (20 September 2007)
Research finds customer carelines could do better
Research from Navigator Customer Management among over 100 key UK retailers reveals that four out of five FMCG brands now carries a careline, yet 20% of customer calls never get answered.
News from Navigator Customer Management ( 5 June 2007)
