Interalia's Ipromoh keeps Carco customers informed

Interalia has detailed how its Ipromoh is helping Carco Group keep its customers fully informed about the latest promotional events and current offers.

The system, supplied by New Voice Media, enables Carco Group's dealerships to update messaging by downloading material direct from New Voice Media's host server.

Previously New Voice Media had to dial in to Carco Group's telephone systems and manually update the messaging after it was produced in its studios.

By utilising IP technology, the company's three sites remotely renew their messaging by automatically contacting New Voice Media's host server for updates via the internet.

The dealerships also use Ipromoh's time and date stamp to play certain productions at predetermined times.

The Ipromoh is both an announcer that can entertain and inform on-hold callers and an announcement device for a public address system for broadcasting music and/or messages to customers.

The system uses pull-technology to request downloads from the host web-server when it needs updating.

This server can be available on the internal LAN or internet.

To allow connection past firewalls, the Ipromoh will connect an outbound connection (HTTP) to the ICAS software application at configured intervals.

Once contact has been established the Ipromoh will identify itself to the software and download any productions that are available for that unit.

On-hold companies or marketing departments can update the units at any time to any location.

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