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Interalia Communications
All articles from Interalia Communications
Digital announcer provides telephone messaging
Interalia has launched the Voice, a solid-state digital announcer that enables small to medium-sized businesses to provide telephone messaging at a cost-effective price.
News from Marketingweek Marketplace, 5 August 2010
Barclays selects XMU+ call-processing system
Interalia has installed its XMU+ announcement and call-processing system at Barclays Stockbrokers' call centre in Glasgow, Scotland, for call routing and more.
News from Marketingweek Marketplace, 2 July 2010
XMU+ announcement system handles college calls
Interalia has revealed that Henley Management College has installed the XMU+ announcement and call processing system to help the residential college manage calls.
News from Marketingweek Marketplace, 25 May 2010
Ipromoh announcement system selected by Expotel
Expotel has selected Interalia's Ipromoh promotional on-hold music/message announcement system.
News from Marketingweek Marketplace, 1 October 2009
Ipromoh maximises sales opportunities at Westover
Interalia has reported that its Ipromoh technology has helped Westover Group maximise its sales opportunities and communicate special offers in an effective way.
News from Marketingweek Marketplace, 6 August 2009
XMU+ helps improve helpdesk efficiency
BT's IVM Hosted Voice team has helped County Durham and Darlington Priority Services NHS Trust improve the efficiency of its IT helpdesk with the Interalia XMU+ and Frontline systems.
News from Marketingweek Marketplace, 6 April 2009
Telecoms technology improves customer experience
Simon Latham, European sales manager at Interalia Communications, has revealed how businesses can improve customer service through advances in telecoms technology.
News from Marketingweek Marketplace, 18 February 2009
Mindpearl selects Interalia's XMU+
Interalia has announced that Mindpearl has installed the XMU+ announcement and call processing system.
News from Marketingweek Marketplace, 7 January 2009
Virgin Atlantic utilises XMU announcement system
Interalia has reported that Virgin Atlantic Airways has utilised its XMU announcement and call processing system to keep customers informed and entertained.
News from Marketingweek Marketplace, 2 December 2008
XMU+ system keeps Sky customers informed
Interalia has revealed how the installation of its XMU+ announcement and call processing system has enabled British Sky Broadcasting Group to keep its customers better informed.
News from Marketingweek Marketplace, 3 November 2008
Interalia's Ipromoh keeps Carco customers informed
Interalia has detailed how its Ipromoh is helping Carco Group keep its customers fully informed about the latest promotional events and current offers.
News from Marketingweek Marketplace, 2 October 2008
TMB improves caller experience with SOH/Interalia
The Mortgage Business (TMB) has selected SOH to provide its Chester contact centre with a managed service to improve caller experience.
News from Marketingweek Marketplace, 30 July 2008
Interalia presses the right buttons
Helping London Transport improve its customer services and security announcements, digital voice announcement specialist Interalia has partnered IPS in the installation of its Commander Platform.
News from Marketingweek Marketplace, 2 July 2008
Interalia's platform for passenger information
Keeping passengers informed about arrivals and departures at London's Liverpool Street station is an important part of rail operator First Great Eastern's customer relations service.
News from Marketingweek Marketplace, 1 May 2008
Auto attendance - help or hindrance
Simon Latham, European Sales Manager at Interalia Communications, argues that, used correctly, call-centre technology can be a useful aid to both caller and operator.
News from Marketingweek Marketplace, 7 April 2008
iProMOH gives Newbury messaging flexibility
When it comes to keeping race goers fully informed about future race meetings and events, Interalia's iProMOH is a favourite for Newbury Racecourse in Berkshire.
News from Marketingweek Marketplace, 5 March 2008
Interalia launches affordable teleconferencing
Interalia has launched the Conference Bridge 800, a flexible and cost-effective entry-level dial-in teleconferencing solution for small and medium enterprises.
News from Marketingweek Marketplace, 13 February 2008
Interalia's XMU+ helps LogicaCMG deliver
IT services and wireless telecoms company LogicaCMG is providing a better service to call-centre customers with Interalia's XMU+ announcement and call processing system with Message Manager.
News from Marketingweek Marketplace, 4 December 2007
IProMOH2 enhances on-hold message system
Interalia, designer and manufacturer of call-processing and voice-announcement systems, has launched a second version of its iProMOH advanced promotional on-hold music/message announcement system.
News from Marketingweek Marketplace, 20 April 2007
IProMOH offers improved customer service
Installing Interalia's iProMOH telephone and broadcasting messaging system has enabled construction equipment distributor Mac Rental to take its marketing to a new level.
News from Marketingweek Marketplace, 18 April 2007
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