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    <description>IMRG news releases on Marketingservicestalk</description>
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    <copyright>Copyright (C)2008 Pro-Talk Ltd. All rights reserved.</copyright>
    <pubDate>Thu, 31 Jul 2008 08:00:00 UT</pubDate>
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      <title>Increase in online customer satisfaction</title>
      <description>Interactive Media in Retail Group has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.</description>
      <pubDate>Thu, 19 Jun 2008 08:00:00 UT</pubDate>
      <category>IMRG</category>
      <link>http://www.marketingservicestalk.com/news/imr/imr103.html</link>
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      <title>E-retail customer satisfaction remains high</title>
      <description>IMRG has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.</description>
      <pubDate>Tue, 25 Mar 2008 08:00:00 UT</pubDate>
      <category>IMRG</category>
      <link>http://www.marketingservicestalk.com/news/imr/imr102.html</link>
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      <title>What does the future of online retailing hold? </title>
      <description>IMRG, eDigitalResearch and Teleperformance are holding a free seminar to discuss the future of online retailing with limited places on 6 March 2008.</description>
      <pubDate>Wed, 23 Jan 2008 08:00:00 UT</pubDate>
      <category>IMRG</category>
      <link>http://www.marketingservicestalk.com/news/imr/imr101.html</link>
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      <title>E-commerce sites win customers' trust</title>
      <description>IMRG has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.</description>
      <pubDate>Wed, 21 Nov 2007 08:00:00 UT</pubDate>
      <category>IMRG</category>
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