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IMRG
Address:
88 Kingsway
London
WC2B 6AA
UK
http://www.imrg.org
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Listing of all 4 news releases from IMRG:
Increase in online customer satisfaction
Technical background article Interactive Media in Retail Group has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.
News from IMRG (19 June 2008)
E-retail customer satisfaction remains high
Technical background article IMRG has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.
News from IMRG (25 March 2008)
What does the future of online retailing hold?
IMRG, eDigitalResearch and Teleperformance are holding a free seminar to discuss the future of online retailing with limited places on 6 March 2008.
News from IMRG (23 January 2008)
E-commerce sites win customers' trust
IMRG has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.
News from IMRG (21 November 2007)
