Printnet improves insurance company statements

GMC Software Technology has revealed that French insurance company GFP is using Printnet to improve and add value to its correspondence.

In 2008, GFP managed more than 350,000 policyholders (875,000 beneficiaries) sending out monthly statements of allowances paid - more than 3.5 million pages - on paper customised for each of its 40 clients.

Dominique Chambrin, director of networks and information systems at GFP, said: 'The original idea was to give policyholders information about how they were using their healthcare services, by reusing the statistics we send to our partners on a regular basis.

Existing software was not capable of adding graphics and the use of colour was restricted.

After assessing the market, GFP selected Printnet to manage the whole print and production process.

Printnet is said to have enabled GFP to make full use of colour, graphics, diagrams and charts to improve the layout of statements, all on plain paper stock instead of relying on pre-printed stationery.

Information is re-organised dynamically - grouping payments by beneficiary, for example, or showing whether a course of treatment will be covered by the social security system.

Statements are now easier to read and process time has been reduced to minutes.

GMC Software Technology said Printnet has equipped GFP to differentiate itself by adding value and creating a system capable of supporting future business growth and developments in document presentation.

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