Product category:
Point of purchase, retail design
News Release from: Epicor | Subject: RetailStore
Edited by the Marketingservicestalk Editorial
Team on 16 May 2007
Claire's stores choose Epicor/CRS retail
systems
Value accessories chain Claire's has chosen to implement Epicor RetailStore management solutions to manage its stores worldwide.
Epicor|CRS, the retail solutions division of Epicor Software Corporation - a leading provider of enterprise business software solutions to the midmarket and Global 1000 - has announced that Claire's Stores, the leading speciality retailer of value-priced fashion accessories and costume jewelry, has selected Epicor's retail store management solutions to help manage over 3,000 Claire's stores worldwide Claire's Stores has gone live with its first store in the UK, beginning the roll-out of its global deployment of the fully integrated Epicor CRS Retail suite which includes RetailStore 3.0 and RetailStore Central
This article was originally published on Marketingservicestalk on 18 May 2007 at 8.00am (UK)
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The comprehensive Epicor|CRS solution supports a variety of in-store functions, including serving the customer at the point-of-sale (POS), promotional events, returns management, inventory look-up and time and attendance.
"We were impressed with the flexibility of the Epicor|CRS solution - we were able to implement business processes unique to Claire's, so that the system reflects our own corporate culture," said Keith Pickens, CIO of Claire's Stores.
"With Epicor|CRS we now have scalable solutions that address key areas of our retail operations, so that we can better manage our stores and provide our associates with the best tools to deliver excellent customer service.
"The RetailStore Central module was particularly important to us, enabling us to seamlessly manage store system configurations worldwide.
"Additionally, Epicor|CRS' extensive global footprint and world-class support structure were critical factors in our decision".
RetailStore 3.0 provides POS software and a full complement of back-office applications designed to handle all transactions, processes and workflow in a retail store environment.
Developed on the Microsoft .NET Framework, RetailStore 3.0 integrates seamlessly with MobileStore, RetailStore Central and ReturnsManagement to deliver additional innovative store management tools and functionalities.
"The addition of Claire's Stores as a customer is an excellent affirmation of our industry-leading business solutions for specialty retail", said Kathy Frommer, senior vice president and general manager of Epicor|CRS.
"This competitive win is also an affirmation of our ability to provide and support a global solution for one of the world's largest providers of jewelry and accessories for the teen market, and positions us well to continue to expand the breadth and reach of our offerings in the US and abroad.
"Our solutions are a perfect match for Claire's Stores, which is an innovative retailer and market leader.
"Our open-standards-based technology solutions combined with our extensive global support structure will enable us to deploy our solutions quickly, so that Claire's Stores can start benefiting from the value of real-time access to timely information - whether at the POS, back office, headquarters, or anywhere in a store with a mobile device".
Claire's Stores is a leading international speciality retailer offering value-priced costume jewelry and accessories to fashion-aware tweens, teens and young adult females through its two store concepts: Claire's and Icing by Claire's.
While the latter operates only in North America, Claire's operates internationally.
As of 30 January, 2007, Claire's Stores operated approximately 3,000 stores in the United States, Canada, Puerto Rico, the Virgin Islands, the United Kingdom, Ireland, France, Switzerland, Austria, Germany, Spain, Portugal, Holland and Belgium.
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