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Edigital Research
All articles from Edigital Research
Consumers beating retailers to mobile internet
A survey conducted by Edigital Research has revealed that 41 per cent of UK retail brands expect to have a transactional mobile site or application within the next year.
News from Marketingweek Marketplace, 20 August 2010
Online banks must improve e-mail customer service
The latest finance Emysteryshopper benchmark study from Edigital Research has revealed that First Direct has been voted the best banking website by online mystery shoppers.
News from Marketingweek Marketplace, 29 April 2010
Research helps comparison site retain customers
Moneysupermarket.com is using research tools from Edigital Research to survey customer opinion about its products, services and website in order to retain customer loyalty.
News from Marketingweek Marketplace, 19 March 2010
Epanelmanager helps club engage with supporters
Edigital Research has announced that its Epanelmanager tool has helped Aston Villa football club to engage and build stronger relationships with its fans.
News from Marketingweek Marketplace, 3 March 2010
Online sales get Christmas boost, research says
Edigital Research has released consumer insight research that suggests that online sales in Christmas 2009 were up by a quarter as more people surf for bargains.
News from Marketingweek Marketplace, 11 January 2010
SMS survey technology to give Cowes feedback
Edigitalresearch is providing the organisers of Cowes Week with mobile SMS survey technology to enable them to collect feedback during and after the regatta.
News from Marketingweek Marketplace, 28 July 2009
BMIbaby customer satisfaction survey moved online
Edigital Research has been appointed by BMIbaby to introduce an online solution that would measure customer satisfaction levels across the whole customer journey- from booking to post-flight.
News from Marketingweek Marketplace, 15 July 2009
Edigitalresearch helps relaunch Sky News Panel
Sky News has relaunched its online research group, the Sky News Panel, with an improved user website supported by an online and TV recruitment campaign to attract new panel members.
News from Marketingweek Marketplace, 25 June 2009
Index reveals success of multi-channel retailing
Edigitalresearch's e-retail index has revealed that traditional retailers are switching onto the benefits of multi-channel retailing.
News from Marketingweek Marketplace, 6 May 2009
Index to help e-retailers plan for Christmas 2009
Edigital Research and the Interactive Media in Retail Group have revealed the results of their latest e-retail customer service index to help online retailers plan effectively for Christmas 2009.
News from Marketingweek Marketplace, 24 February 2009
E-retailers in strong position, index reveals
A survey by Edigital Research has revealed that over the Christmas period e-retailers took advantage of opportunities and improved their e-commerce capacity across key aspects of the online journey.
News from Marketingweek Marketplace, 10 February 2009
Boden appoints Edigital Research for staff audit
Edigital Research has been appointed to carry out Boden's annual staff audit using its digital research capabilities.
News from Marketingweek Marketplace, 25 November 2008
Edigital Research enhances online communities tool
Edigital Research has announced an enhanced version of Edigitalcommunities, its online communities tool.
News from Marketingweek Marketplace, 29 September 2008
eDigitalResearch develops New Look web community
eDigitalResearch has announced it is developing an online user community with New Look.
News from Marketingweek Marketplace, 6 August 2008
BBC appoints eDigitalResearch for surveys
eDigitalResearch has been appointed by the BBC to provide quarterly surveys and reporting for a variety of its websites.
News from Marketingweek Marketplace, 24 July 2008
SMS survey helps sailing stay on course
Skandia Cowes Week in August will be using mobile SMS survey technology from eDigitalResearch to gain instant feedback from its 8,500 competitors to improve the quality of racing.
News from Marketingweek Marketplace, 3 July 2008
eDigitalResearch empowers business decisions
Online research specialist eDigitalResearch has launched its new brand identity to reflect the changing market need for commercial actionable insights from data.
News from Marketingweek Marketplace, 17 June 2008
Featured articles
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Epsilon looks at brand loyalty in the digital age
Ian Hitt, managing director at Epsilon International EMEA, has considered how businesses can achieve long-term loyalty in the digital age.
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Event highlights sustainability tracking research
Postal advice and management specialist Onepost is to host an event with the Direct Marketing Association (DMA) on 30 September 2010 to launch the second sustainability tracking study.
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