Product category:
Email marketing
News Release from: C2C Systems | Subject: Archive One
Edited by the Marketingservicestalk Editorial
Team on 07 June 2007
Archive One aids mortgage company
Market Street Mortgage, a retail originator of residential mortgage loans, has implemented Archive One to minimise the time and expense required to retrieve its archived email messages.
C2C, the leading supplier of enterprise email archiving software, has announced that Market Street Mortgage, one of the US's leading retail originators of residential mortgage loans, has implemented its Archive One solution to minimise the time and expense required to retrieve its archived email messages Market Street Mortgage was founded in 1986, has headquarters in Clearwater, Fla, and is a wholly owned subsidiary of NetBank
This article was originally published on Marketingservicestalk on 4 Jun 2007 at 8.00am (UK)
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In 2006, Market Street Mortgage closed $3.2 billion in mortgage loans.
The company and its subsidiaries have a staff of more than 600 across 60 locations, serving home buyers, home builders and real estate agents all across the country.
Market Street Mortgage was relying on PSTs and using backup tapes to store their email in order to meet industry regulations and protect against litigation suits, a process which became increasingly time consuming and expensive when the company needed to retrieve email data.
"To find a copy of an old email for legal matters, we would have to call the archive storage company, order the tapes, wait a couple of days for them to arrive and only then could we start looking," said Helvey Johnson, Senior Network Engineer at Market Street Mortgage.
Market Street Mortgage enlisted reseller Data Archive Corporation to help them find an email archiving solution since the company had previously installed a Plasmon Magneto-Optical Library with QStar's HAM storage management software for scanned document images.
"C2C's Archive One was selected based on ease of deployment, user-friendly interface, administration tools and price per seat," said Paul Greene, founder of Data Archive Corporation.
Archive One for Compliance utilises Exchange Server Journaling technology to capture copies of every new internal and external email.
This email data is then extracted and indexed by Archive One to allow fast data search and retrieval.
The data is compressed and archived to a storage device.
All Archive One functions are controlled by the administrator and are transparent to the end user.
Email users are not aware that Archive One has been installed.
Once C2C's Archive One was rolled out across all staff - including 950 remote users - Market Street Mortgage was able to appreciate the results of archiving more than 20,000 email messages every day.
"The granular and intuitive multiple search criteria make it quick and easy to find or recover email by subject header, content, attachments and much more," said Johnson.
"Before using C2C's Archive One, it could take days to do a search for an email - having to retrieve and go through tapes - now it takes very little time and since we don't have to spend endless man-hours and pay to retrieve tapes, it is much cheaper.
"It was obvious once C2C's Archive One was up and running that the return on investment was huge, and nothing can touch it for performance and ease of use." C2C is a privately held company with US offices in Springfield and Westborough, Mass; and Reading, Berkshire in the UK.
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