Capscan sponsors legal user group conference

Capscan, supplier of international address management solutions and data integrity services, is a leading sponsor of and exhibitor at the IRIS Legal Office User Group Conference on 9-10 June.

Capscan and IRIS Legal Solutions have enjoyed a four-year strategic partnership, delivering data quality functionality within IRIS' legal software products to hundreds of companies in the legal profession.

Since 2004, Capscan has experienced year-on-year growth of IRIS Legal Office and Law Enterprise customers using its address data validation and cleansing technology, Matchcode Data Capture and Bureau Services.

Currently, 15 per cent of the IRIS Legal Office and Law Enterprise customer base and 58 per cent of their larger customers (over 100 users) have taken advantage of Capscan's fully integrated Matchcode Data Capture software or Bureau services.

At the User Group Conference, Capscan will be joining over 90 IRIS Legal Solutions customers that are benefiting from Matchcode Data Capture and Bureau service to achieve accurate, valid and suppressed address data.

Capscan will demonstrate how its technology processes either an entered postcode or partial address (where the postcode is unknown) against the Royal Mail Postcode Address File (PAF) to return the correct address, with the minimum number of keystrokes.

As a result, IRIS Legal Solutions customers ensure that they are maintaining a clean, high-quality database, an efficient service and important legal documents reach the right address.

Sales Director at IRIS Legal Solutions, Chris Rose, believes data quality is critical to its customers to enable them to run their firms effectively and to a high standard.

"Accurate and up-to-date information, especially address data, is highly important to the legal profession", he said.

"Integrating Capscan's data quality technology into IRIS Legal Office and Law Enterprise and providing our customers with access to the Bureau Services adds real value to the software.

"Not only does it significantly reduce the administration time in managing contact databases, which previously many of our customers would do manually, but it can also improve the effectiveness and response rate of marketing campaigns".

Matchcode Data Capture ensures that only accurate, complete and up-to-date address data is added to the software's database.

Address data entered by a user (only a postcode or partial address is needed) is automatically screened against the Royal Mail's Postcode Address File (PAF) to return a full, valid address.

IRIS Legal Solutions' customers continuing to benefit from the integration of Matchcode Data Capture include solicitors Matthew Arnold and Baldwin and Ison Harrison.

Director of Business Operations at Matthew Arnold and Baldwin, Nick Mercer, commented: "We use Matchcode Data Capture within IRIS Legal Office every day - it is a godsend.

"As we process a large number of cases every single day using IRIS Legal Office, we are always creating new customer records.

"Previously users could input an incorrectly formatted address, such as inconsistent use of capital letters or abbreviations, but now we are confident that with Matchcode Data Capture the customer addresses are inputted accurately, in a 100 per cent consistent format and automatically, so its faster than manual typing.

"It also helps us stay compliant as we are able to perform a more accurate search and conflict check on customer address records, ensuring there are no duplicates in the database".

IT Manager at solicitors Ison Harrison, Michael Peel, added: "We have been impressed with the seamless integration of the Capscan software within IRIS Legal Office.

"Our data has been vastly improved, which has had a positive effect on the firm's professional image and the service we provide to clients".

Rose concluded: "We have enjoyed a successful relationship with Capscan and look forward to working with them as we continue to develop our legal products long into the future".

The IRIS Legal Office 2008 User Group Conference takes place 9-10 June at The Marriott Forest of Arden Hotel and Country Club, Meridien, Warwickshire.

Visitors to the conference will be able to see Capscan's award-winning address management and data cleansing technologies for legal professionals and law organisations.

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