Callcredit call centre authorised by the FSA
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Callcredit Marketing Solutions product story
Edited by the Marketingweek Marketplace editorial team
Oct 29, 2010
Callcredit Information Group has announced that its UK call centre has been authorised and regulated by the Financial Services Authority (FSA).
This authorisation enables Callcredit's agents to carry out telephone-based non-advised, non-investment life assurance sales on behalf of its clients.
The 500-seat call centre based in Bristol has handling capacity of 3,500 lines and handles more than three million inbound and two million outbound calls each year and has clients ranging from small to medium-sized enterprises to blue-chip clients, including several insurance sector clients.
This authorisation complements the products and services offered by the Callcredit and also provides prospective and existing clients with further reassurance that they are working with a partner committed to service and quality.
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