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Product category: Database management, list services
News Release from: Blueberry Wave | Subject: data analysis
Edited by the Marketingservicestalk Editorial Team on 18 December 2007

Carphone Warehouse appoints Blueberry
Wave

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Carphone Warehouse, one of the world's leading telecommunications companies, has appointed data company Blueberry Wave to analyse data from its 4.5 million mobile customers in France.

Blueberry Wave's objective is to analyse the recency, frequency and monetary value (RFM) of The Phone House's customers (Carphone Warehouse's brand name in France) so the company can better understand, reduce churn and up-sell to existing customers, as well as use the results for modelling and acquisition purposes Stephen Simpson, Senior Group Direct Marketing Manager at Carphone Warehouse, said: "We have always been very impressed with the approach Blueberry Wave has taken to our data requirements; their expertise and knowledge across all aspects of data, combined with their integral understanding of marketing, has helped us to deliver highly successful retention and new customer acquisition campaigns time and again

"We are looking forward to Blueberry Wave delivering insight on our mobile customer base in a France that will enable us to further continue our strong growth in that country".

Pamela Bath, Director at Blueberry Wave, said: "We are very pleased to be playing a key role driving Carphone Warehouse's success in France.

"With Carphone Warehouse, as with all our clients, we focus on delivery; we always think how the data we analyse, source or model can best be used to maximise return investment from marketing activity".

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