Prospex system goes mobile with Comet Tracker

Beacon Dodsworth has announced a partnership with Comet Tracker that it says will make it easier for managers to schedule their field team's calls, save on fuel costs and improve customer service.

The company said its Prospex geographical information system ensures that logistics and distribution field forces have optimised call schedules, balanced workloads and cost-effective sales territories.

Said to be easy and flexible to use, the system allows users to set visit priorities (based on man hours, customer weighting or drive times), quickly redefine sales/service territories (allowing managers to adjust territories when new representatives join their team) and get step-by-step driving instructions.

Additionally, it is fully compatible with other Beacon Dodsworth or third-party demographic, geographic and consumer data, allowing profiling of customers and their behaviours.

With Comet Tracker, Prospex scheduling moves from desktop to mobile as fully optimised schedules can be exported directly into the Comet Tracker application.

Once imported, users have the ability to despatch jobs, track workers and receive accurate job information (such as notes, pictures or even digital signatures).

Managers and field forces are kept in constant communication with the Comet Tracker application installed on Blackberry or a compatible mobile device.

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