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Product category: Marketing project management and workflow software
News Release from: Alterian | Subject: Communicator
Edited by the Marketingservicestalk Editorial Team on 01 October 2007

OneandOnly Resorts improves marketing
efficiency

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OneandOnly Resorts has chosen Alterian's Operational Marketing software, Communicator, to provide a web-based brand communications centre and improve the efficiency of its marketing operation.

OneandOnly is a leading luxury resort brand, with six resorts in the Bahamas, Dubai, the Maldives, Mauritius and Mexico Communicator has replaced time consuming manual processes and disparate software systems, connecting all parties involved in OneandOnly's global marketing operation, including its central brand team and sales office in North America, sales offices in the UK, France, Germany and Russia and select tour operators worldwide

OneandOnly examined alternative systems but selected Alterian, the leading global enterprise marketing platform provider, because of its integrated content and digital asset management, ease-of-use for non-technical staff and industry-proven capabilities.

Part of the Alterian Marketing Services Platform, Communicator helps OneandOnly create and distribute marketing content and optimise its marketing operation by allowing easy central management of its brand.

The new system supports a variety of marketing processes - for example, allowing local resorts to work with their marketing agencies on campaigns, while still allowing central approval, or allowing OneandOnly to promote marketing best practice by sharing the most effective examples of campaigns and collateral.

New benefits available to OneandOnly include central management of all digital media assets and automated email news update creation.

Future phases include extending the built-in content management tools to allow local resort marketers to publish special offers, based on availability, aimed at specific tour operators from the hundreds with which they work.

Jenny Naylor, Brand Communications Director of OneandOnly, explained: "As custodian of a very valuable luxury brand, it is essential that OneandOnly can easily and correctly apply its brand across all marketing activities around the world and ensure internal communication processes are as efficient as possible.

"With Communicator we're able to deliver brand and marketing information effectively across all our channels and interact quickly with all stakeholders.

"Alterian's experience of working with other major brands was also a key proof-point for us".

"Alterian is delighted to have another prestigious client select our software to reinforce its brand management process and enhance marketing operations," commented David Eldridge, CEO, Alterian.

"Communicator provides a solid foundation for OneandOnly to grow its marketing capabilities, safe in the knowledge that brand value is being maintained around the world".

Simple to use and administer, Communicator enables the delivery of personalised, relevant and timely information to distributed users, sales channels and partners to multiply and improve marketing activity.

Communicator is a complete service to provide a comprehensive marketing portal.

It is ideal for large or distributed marketing teams facing the challenge of managing a brand across many channel partners, outlets, vendors, franchisees or regions.

From a management perspective this allows companies to consolidate disparate web and communications sites into a single platform while still retaining the flexibility and control to permit departmental or localised marketing execution.

Alterian helps marketers improve results through its enterprise marketing software platform and global partner community of leading marketing service providers, agencies and systems integrators.

Alterian takes marketers on a journey to become analytically led and to integrate their marketing processes, creating value for both the customer and the company.

By combining database, digital, and operational marketing applications on a shared data infrastructure, the Alterian Marketing Services Platform makes it practical and cost effective for marketers to gain insight into their data, and use this to execute an integrated marketing strategy across online and offline channels.

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