Acquire announces Signage Monitor offering

Acquire has announced the launch of Signage Monitor as a standalone product for digital signage networks.

The company said Signage Monitor offers monitoring and remote access administration tools for any Windows-based digital signage software solution.

The solution comprises three components.

Watchdog is a locally installed program that locks down the PC player, preventing any unwanted local or remote access to the digital sign.

It continually monitors and logs any preconfigured trigger events or errors.

In the event of a fault, an alert is sent and Watchdog attempts to recover the application by performing automatic remedial actions such as restarting the Windows operating system and/or restarting the PC.

Watchdog is available as a standalone Lite version, which can be configured to send e-mail notifications to technicians or engineers.

Watchdog Pro is designed for digital signage network owners for whom remote access is essential.

It enables remote administration, diagnostics and has an optional fully-featured support 'ticketing' module.

It can also provide SMS alerts.

The second component is the Remote Service Manager (RSM), which is installed remote from the PC player and enables support personnel to see an array of information about the digital signs in their network.

Graphical representations enable PC player health appraisals to be made instantly, so that secure remote access can be carried out.

The final component is the Plus network, which is comprised of hosted secure servers that constantly maintain the integrity of a digital signage network, facilitating the back-up and storage of important data, and providing a secure tunnel by which technicians can remotely operate.

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