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Telemarketing
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Men like to make a "wee" phone call
Men can multitask after all, as new research finds they can store numbers in their mobile phone with one hand whilst urinating with the other one.
News from Mediahawk ( 3 October 2007)
Introducing Performance Marketing
Performance Marketing is a telemarketing bureau located in Dublin that specialises in event and conference organisation and telesales across the UK, Ireland and many other European countries.
News from Performance Marketing ( 1 October 2007)
Car sector needs joined-up customer contact
New research from Navigator Customer Management reveals that only 20 per cent of automotive brands offer customers and prospects multichannel communications such as post, phone, web and email.
News from Navigator Customer Management (20 September 2007)
GoResponse launches real-time call statistics
GoResponse, the ecommerce call centre specialist, has launched a web-based reporting system to provide e-commerce clients with information on calls generated from the online store.
News from GoResponse (19 September 2007)
Park Group rehires Broadsystem for DRTV response
Financial and marketing services firm The Park Group has appointed Broadsystem to manage inbound responses to its DRTV ads for Park, Country and Family brand Christmas Hampers and savings plans.
News from Broadsystem (13 September 2007)
Consumers want live operators for phone enquiries
Technical background article According to a survey of 2,500 consumers, 96 per cent would seriously consider changing a provider if it was easier to contact a customer service representative for enquiries.
News from Converso ( 5 September 2007)
Soften the blow of losing your 0870
Business communications consultancy Vesuvius UK is helping local companies prepare for the forthcoming changes in regulations on 0870 telephone numbers.
News from Vesuvius UK ( 3 September 2007)
Inspirational business woman receives MBE
The Queen has commended Basingstoke entrepreneur Liz Jackson by presenting her with an MBE for Service to Business at Buckingham Palace.
News from Great Guns Marketing (18 July 2007)
DDC offers data capture expertise
DDC Outsourcing Solutions specialises in providing data capture and telemarketing solutions to a wide range of organisations including blue-chip companies and major national charities.
News from DDC Outsourcing Solutions (17 July 2007)
Telemarketing Company makes big investments
The Telemarketing Company, The UK's biggest outbound B2B specialist telemarketing agency, is marking a record breaking year with a major round of investment.
News from Telemarketing Company (17 July 2007)
Calls You Control lowers insurance ad risk
Calls You Control from Thomson Local provides insurers with enquiries, flexible call allocation and the opportunity to sell failed quotes from those customers who do not complete.
News from Thomson Directories (17 July 2007)
0870 change could trigger numbers stampede
Businesses are being warned that OFCOM's changes to the charging structure for 0870 numbers could trigger a stampede to ditch the costly numbers and find cheaper alternatives.
News from Mediahawk ( 6 July 2007)
BBQ supplier outsources customer call centre
Aspect Marketing Services has been appointed by high-end BBQ suppliers Outback to handle all inbound enquiry calls throughout the busy summer BBQ months.
News from Aspect Marketing Services (19 June 2007)
Amcat picks up IP contact centre prize
Technology Marketing Corporation has awarded the Amcat Interactions customer care software a 2007 IP Contact Centre Technology Pioneer Award.
News from Amcat (14 June 2007)
Survey probes UK consumers' holiday habits
Customer insight specialist The Listening Company has undertaken a major research study into the travel industry, in order to reveal the nation's perfect holiday.
News from Listening Company (12 June 2007)
Research finds customer carelines could do better
Research from Navigator Customer Management among over 100 key UK retailers reveals that four out of five FMCG brands now carries a careline, yet 20% of customer calls never get answered.
News from Navigator Customer Management ( 5 June 2007)
Listening Company signs up Dallaglio as director
Rugby star Lawrence Dallaglio has been appointed Director of Motivation at The Listening Company, the UK's leading customer insight specialist.
News from Listening Company (17 May 2007)
Research analyses customer views of call centres
Customer insight specialist The Listening Company has completed its groundbreaking study into consumers' attitudes towards call centres both in the UK and abroad with some revealing results.
News from Listening Company ( 4 May 2007)
Telemarketing service hits the target
A new kind of telemarketing service aimed at giving high-quality service with added value has been launched by sales and marketing specialists Rowan Group.
News from Rowan Limited ( 3 May 2007)
Study researches customer views on call centres
The Listening Company, the UK's leading customer insight specialist, is to undertake a ground-breaking research study into consumers' attitudes towards call centres; both in the UK and overseas.
News from The Listening Company ( 6 March 2007)
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