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Harris Interactive to manage Canvasse panel
Harris Interactive has assumed the management of the Canvasse Opinion Panel.
News from Harris Interactive (27 March 2008)
Conference highlights how data drives decisions
SPSS, a worldwide provider of predictive analytics software and services, has announced its third annual European customer conference, Directions 2008, will be held in Athens on 12-15 May.
News from SPSS (27 March 2008)
E-retail customer satisfaction remains high
Technical background article IMRG has released the results of its e-Customer Service Index (e-CSI) - the key industry indicator and benchmark of e-retail customer satisfaction.
News from IMRG (25 March 2008)
Evison to speak at eMetrics Summit
The eMetrics Marketing Optimisation Summit has announced that Rufus Evison, Dunnhumby's Digital Marketing Advisor to Tesco, will be a keynote speaker at the 2008 London Summit.
News from dunnhumby (17 March 2008)
Social Enterprise to sell Swedish MR software
Social Enterprise Europe has been appointed UK agent for ViewsCapture, a powerful internet-based research system that allows organisations to receive accurate feedback from customers.
News from Social Enterprise Europe (12 March 2008)
Warning: 'survey sins' lead to business anguish
Technical background article Businesses could miss out on vital data and potential revenue by conducting poor customer research surveys, according to predictive analytics software provider SPSS.
News from SPSS (12 March 2008)
McCallum Layton Research expands offering
McCallum Layton, a leading market research agency based in Leeds, has furthered strengthened its operations by relocating its Computer Aided Telephone Interviewing (CATI) Unit to Headingley.
News from McCallum Layton Research and Marketing Consultants (11 March 2008)
OpenVenuei ntegrates with Research Now
OpenVenue, Canada's leading online data collection and panel specialist, will officially trade as Research Now in Canada from 28 February 2008.
News from Research Now ( 3 March 2008)
Millward Brown completes 50,000th Link ad pre-test
After 20 years of helping advertisers optimise ad copy, Millward Brown has completed the 50,000th ad copy test using its Link pre-testing solution.
News from Millward Brown ( 3 March 2008)
Consumer Confidence drops to thirteen-year low
Technical background article Confidence among UK Consumers has fallen to a 13-year low as fears grow about recession, according to the latest GfK NOP Consumer Confidence survey.
News from GfK NOP (29 February 2008)
Facebook suffers first ever drop in UK audience
Technical background article After 17 successive monthly increases in UK audience, Facebook has suffered its first drop; falling 5 per cent from 8.9 million UK Unique Visitors in Dec 07 to 8.5 million in Jan 08.
News from Nielsen Online (25 February 2008)
UK asset managers threatened by Chinese bubble
Technical background article New figures released by global information providers TNS cast a shadow over the perceived impact of China's stock market bubble on the European economy.
News from TNS Global (25 February 2008)
Enthusiasm for low-value coupons increases
Technical background article Consumers have their price when it comes to what they believe to be an acceptable incentive - but, surprisingly, that price is dropping, according to research.
News from CCB fast.MAP (21 February 2008)
Virtual-world identities bring real-world insight
Companies risk lacking valuable customer insight by failing to collect feedback in online communities, warns predictive analytics software provider SPSS.
News from SPSS (21 February 2008)
Consumers throw away unpersonalised mail
Technical background article People's biggest motivation for opening and reading a direct mail piece - that it's from a brand known to the recipient - has remained in poll position for three years, according to research.
News from CCB fast.MAP (20 February 2008)
Challenges for nation's health revealed
Technical background article CACI analysis has highlighted areas of the country most likely to face growing health problems and offers insight into where resource should be focused.
News from CACI (19 February 2008)
Aegis Media UK launches AEvolve
Aegis Media UK has launched AEvolve, a fully integrated insight, evaluation and data service with digital at its core, that is unprecedented in the UK agency marketplace.
News from Aegis Group (14 February 2008)
UK companies putting profit before punters
Technical background article UK companies, so long renowned for excellent customer service, are now lagging behind other developed nations as they fail to act on the link between satisfied customers and profit.
News from Leadership Factor ( 8 February 2008)
Confirmit platform hits 97 million interview mark
Over the past six years, over 308 million surveys have been completed on Confirmit's On-Demand and On-Premise platforms, with the company completing 97 million in 2007.
News from Confirmit ( 6 February 2008)
Consumer Confidence survey shows downward trend
Technical background article The latest GfK NOP Consumer Confidence survey, carried out on behalf of the European Commission, shows widespread fear of an impending recession.
News from GfK NOP ( 1 February 2008)
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