CRM/customer insight
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CRM/customer insight
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Showing 151-175 of 223 articles
Alterian signs Carat UK digital marketing arm
Alterian, the global enterprise marketing platform provider, has signed up Carat Digital - the award-winning digital marketing arm of Carat UK - to its growing partner channel.
News from Alterian, Nov 28, 2007
RightNow Technologies updates CRM product
RightNow Technologies has introduced RightNow November 07, the latest release of its enterprise-class, on demand customer relationship management (CRM) solution.
News from RightNow, Nov 21, 2007
Concep launches automated database updates
Concep has launched cMap, a data management application that enables automated records updating by integrating seamlessly with the LexisNexis InterAction CRM system.
News from Concep, Nov 21, 2007
Contact management database software updated
The latest version of Contacts!, Cruse Control's contact management database software, is now available.
News from Cruse Control, Nov 20, 2007
SES Americom picks Ring2 for conference calls
SES Americom, the largest supplier of satellite services in the US, has selected Ring2 as its secure conferencing service provider.
News from Ring2, Nov 20, 2007
Enterprise 8.0 boosts strategic insights
Aprimo has released Aprimo Enterprise 8.0, a powerful new version of its flagship product based on its Enterprise Marketing Backbone.
News from Aprimo, Nov 15, 2007
100,000 Maconomy users can't be wrong
Business solutions provider Maconomy has surpassed the 100,000 user mark after expanding its relationship with Lindebergs Grant Thornton in Sweden.
News from Maconomy, Nov 13, 2007
Success Strategies in Marketing Automation
Aprimo, a leader in Enterprise Marketing Management, has announced the availability of Success Strategies in Marketing Automation, a report on marketing automation conducted by Aberdeen Group.
News from Aprimo, Nov 12, 2007
FileMaker Pro 9 compatible with Mac Leopard
FileMaker has released a downloadable update to make FileMaker Pro 9 and FileMaker Pro 9 Advanced compatible with Mac OS X 10.5 'Leopard'.
News from Cruse Control, Nov 9, 2007
Pulse offers contact centre audit service
ProtoCall One, the systems integration consultancy for the contact centre industry, has launched Pulse!, a sophisticated contact centre audit service developed for Genesys customers.
News from ProtoCall One, Nov 1, 2007
Personal URLs enable effectiveness tracking
The major innovation in version 3.0 of Intimis' dialogue marketing solution is the provision of tracking and tools to follow up prospects for any response campaign, to any website across any channel.
News from Intimis, Oct 31, 2007
Pearl Medical takes Ring2 mobile conferencing
Pearl Medical, a managed service provider of BlackBerrys for medical professionals, is integrating the Ring2 Conference Controller for BlackBerry as a key component of its service offering.
News from Ring2, Oct 29, 2007
Pro-bis.com wins significant global business
Pro-bis.com has increased its number of users by 76 per cent in the last three months.
News from Pro-bis.com, Oct 24, 2007
Primary Teaching Services buys Priam system
PTS's increasing business success has made a fully integrated multichannel business system essential to maintain growth and ensure continued competitiveness.
News from Priam Software, Oct 18, 2007
Contact Optimizer finds most responsive channels
Alterian, a leading global enterprise marketing platform provider, has launched Contact Optimizer, an application that uses advanced algorithms to maximise the financial return on campaigns.
News from Alterian, Oct 18, 2007
CRM product makes more time for selling
In a survey of UK and international property developers and real estate agents, 70 per cent felt that their agents' time selling could be improved by more than 20 per cent.
News from Pro-bis.com, Oct 15, 2007
Enterprise marketing specialist refreshes brand
Aprimo Incorporated, a global leader in Enterprise Marketing Management, has revealed the company's refreshed brand visuals, including new logo, tagline and product organisation.
News from Aprimo, Oct 15, 2007
Scala announces record sales for third quarter
Scala, the world's leading provider of end-to-end digital signage software, has announced record sales for its third quarter, continuing the strong growth it reported in 2006 and first half of 2007.
News from Scala Broadcast Multimedia, Oct 9, 2007
OneandOnly Resorts improves marketing efficiency
OneandOnly Resorts has chosen Alterian's Operational Marketing software, Communicator, to provide a web-based brand communications centre and improve the efficiency of its marketing operation.
News from Alterian, Oct 1, 2007
Remote audio-conferencing extends to Windows
Ring2 Conferencing, the audio-conferencing company that offers remote control of calls from a mobile device, is extending its service to support Windows Mobile devices.
News from Ring2, Oct 1, 2007
Sitel hosts Call Centre Expo strategy seminars
Anyone attending Call Centre Expo and it's parallel event, Customer: Strategy and Management, at Birmingham's NEC can attend expert seminars hosted by sponsor Sitel.
News from Sitel, Sep 25, 2007
ConceptDraw Project 4 eases resource management
CS Odessa has announced the general availability of ConceptDraw Project 4 project management software for Macintosh and Windows.
News from Computer Systems Odessa, Sep 17, 2007
Dixons to stock Panda software across Europe
The growing reputation of Panda Security has received a boost with the news that Dixons Stores Group International is to stock its range of software throughout the UK and Europe.
News from Panda Security, Sep 17, 2007
Panda Security launches TotalScan Pro
TotalScan Pro is an online antivirus that detects and disinfects more than 1,800,000 viruses, spyware and other threats and is updated with more than 2,500 new examples every day.
News from Panda Security, Sep 14, 2007
South Coast Winery picks digital signage
IDS Menus, a division of International Display Systems, has installed its digital menu board system for South Coast Winery Restaurant in Orange County, California.
News from Scala Broadcast Multimedia, Sep 12, 2007
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In this category you will find articles and case studies from companies specialising in CRM and customer insight, including customer relationship management software, geotagging and customer experience management software.
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