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CRM/customer insight

(a sub category of Data services)

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Latest articles from 'CRM/customer insight'

News releases from this sub-category

Showing 1-25 of 221 articles

E-Village adds social media capabilities to Clang

E-Village has added new social media capabilities to its customer relationship management (CRM)-focused e-mail marketing platform Clang.

News from E-Village, Aug 16, 2010

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Underwired extends McCain eCRM hub and strategy

Underwired Amaze has been engaged by McCain Foods to create a new e-customer relationship management (eCRM) hub and strategy and extend its CRM activity using the Agillic platform.

News from Underwired, Aug 5, 2010

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Digital announcer provides telephone messaging

Interalia has launched the Voice, a solid-state digital announcer that enables small to medium-sized businesses to provide telephone messaging at a cost-effective price.

News from Interalia Communications, Aug 5, 2010

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Aprimo Mobile enables remote campaign management

Aprimo has launched Aprimo Mobile, enabling marketers to manage critical initiatives such as campaigns, activities and reports generated in Aprimo Marketing Studio On Demand from any smart device.

News from Aprimo, Aug 2, 2010

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Transactional pooled data aids customer targeting

The Transactis Home and Fashion Online Retail Index has revealed that internet shopping in the home and fashion sectors increased by 12 per cent in 2009, despite the recession.

News from Transactis, Jul 22, 2010

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Belron picks Speed-Trap customer insight software

Speed-Trap has announced that Belron has deployed its online customer insight software to help the vehicle glass repair-and-replacement company better understand its customers.

News from Speed-Trap, Jul 9, 2010

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Thetrainline selects Intelligent Marketing tool

Multi-channel marketing software provider Smartfocus has been selected by thetrainline.com to maximise customer value and improve its marketing activity by enhancing visibility of customer data.

News from Smartfocus, Jul 7, 2010

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Aprimo software improves lead generation process

Aprimo Marketing Studio On Demand now provides enhanced out-of-the-box data synchronisation with Salesforce CRM to improve the lead generation process.

News from Aprimo, Jun 18, 2010

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Firms must eliminate data wastage, says Transactis

Richard Higginbotham, head of marketing at Transactis, has considered the importance of data in successful customer relationship management (CRM) and direct response initiatives.

News from Transactis, Jun 3, 2010

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Customer data key to effective channel marketing

A survey by web-based customer relationship management (CRM) provider Workbooks has suggested that customer data is crucial to effective channel marketing.

News from Workbooks, May 31, 2010

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XMU+ announcement system handles college calls

Interalia has revealed that Henley Management College has installed the XMU+ announcement and call processing system to help the residential college manage calls.

News from Interalia Communications, May 25, 2010

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More2 to manage White Stuff customer database

More2 has been appointed by White Stuff to manage the fashion lifestyle retailer's database, create a single customer view and conduct associated analytics, campaign planning and reporting.

News from More2, May 7, 2010

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Micro-Scooters appoints More2 for catalogue advice

More2 has been appointed by Micro-Scooters to advise on the online retailer's website redesign, develop a catalogue and implement an acquisition strategy.

News from More2, Apr 29, 2010

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Aprimo articles address digital marketing issues

Aprimo has put together a series of articles entitled 'Thoughts from the Front Line', which is designed to help marketers address the issues surrounding the digital marketing revolution.

News from Aprimo, Apr 28, 2010

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E-Village offers Clang CRM e-mail marketing tool

E-Village has developed Clang, a customer relationship management (CRM) based digital marketing tool that aims to provide organisations with a customer-centric approach to e-mail marketing.

News from E-Village, Apr 23, 2010

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Silverpop Engage 8 includes e-mail marketing

Silverpop has launched Silverpop Engage 8, a digital marketing platform that combines e-mail marketing tools with its marketing automation and lead management applications.

News from Silverpop, Apr 9, 2010

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Marin Search Marketer manages Facebook Ads

Marin Software has extended its technology for managing and optimising paid search marketing to advertisers using Facebook Advertising.

News from Marin Software, Apr 2, 2010

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Lastminute selects Smartfocus marketing software

Lastminute.com has selected multi-channel marketing software and services from Smartfocus to drive proactive customer lifecycle management and reactive marketing based on website interactions.

News from Smartfocus, Mar 4, 2010

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Marketingunity adds new editions to Saas offering

Marketingunity has repackaged its product range and added two new editions to its suit of marketing and procurement software.

News from Marketingunity, Mar 3, 2010

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Standard Life adopts Aprimo Marketing Studio

Aprimo has announced that it has helped Standard Life improve the first-time accuracy rates of its marketing collateral by more than a third and cut marketing process times by 80 per cent.

News from Aprimo, Mar 3, 2010

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Aprimo software manages all campaign elements

Aprimo has launched Aprimo Marketing Studio, a product that is said to enable marketers to develop, implement and manage every element of digital interactive marketing campaigns.

News from Aprimo, Mar 3, 2010

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Jacada Insight provides value to call-centres

Jacada has announced the availability of Jacada Insight, which enables companies to understand and improve the customer experience across all contact channels.

News from Jacada, Feb 24, 2010

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EHS 4D appointed to Volvo Car agency roster

EHS 4D Cirencester has been appointed to the Volvo Car Corporation's roster of global agencies.

News from EHS Brann Cirencester, Feb 15, 2010

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Ekomi launches customer feedback software in UK

Ekomi has announced the official launch of its customer service and satisfaction feedback software into the UK market to improve customer trust, service and the online buying experience.

News from Ekomi, Feb 4, 2010

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Nielsen and Facebook launch Brandlift in UK

Nielsen and Facebook have announced that Nielsen Brandlift, which uses the Facebook platform to measure the effectiveness of online brand advertising, is now available in the UK.

News from Nielsen Online, Jan 28, 2010

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Showing 1-25 of 221 articles

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What is it?

CRM/customer insight:

In this category you will find articles and case studies from companies specialising in CRM and customer insight, including customer relationship management software, geotagging and customer experience management software.

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