CRM / Customer Insight
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Latest articles from 'CRM / Customer Insight'
News releases from this sub-category
Showing 1-25 of 204 articles
Lastminute selects Smartfocus marketing software
Lastminute.com has selected multi-channel marketing software and services from Smartfocus to drive proactive customer lifecycle management and reactive marketing based on website interactions.
News from Smartfocus, Mar 4, 2010
Marketingunity adds new editions to Saas offering
Marketingunity has repackaged its product range and added two new editions to its suit of marketing and procurement software.
News from Marketingunity, Mar 3, 2010
Standard Life adopts Aprimo Marketing Studio
Aprimo has announced that it has helped Standard Life improve the first-time accuracy rates of its marketing collateral by more than a third and cut marketing process times by 80 per cent.
News from Aprimo, Mar 3, 2010
Aprimo software manages all campaign elements
Aprimo has launched Aprimo Marketing Studio, a product that is said to enable marketers to develop, implement and manage every element of digital interactive marketing campaigns.
News from Aprimo, Mar 3, 2010
Jacada Insight provides value to call-centres
Jacada has announced the availability of Jacada Insight, which enables companies to understand and improve the customer experience across all contact channels.
News from Jacada, Feb 24, 2010
EHS 4D appointed to Volvo Car agency roster
EHS 4D Cirencester has been appointed to the Volvo Car Corporation's roster of global agencies.
News from EHS Brann Cirencester, Feb 15, 2010
Ekomi launches customer feedback software in UK
Ekomi has announced the official launch of its customer service and satisfaction feedback software into the UK market to improve customer trust, service and the online buying experience.
News from Ekomi, Feb 4, 2010
Nielsen and Facebook launch Brandlift in UK
Nielsen and Facebook have announced that Nielsen Brandlift, which uses the Facebook platform to measure the effectiveness of online brand advertising, is now available in the UK.
News from Nielsen Online, Jan 28, 2010
Tealeaf provides customer experience insight
Direct Ferries has deployed Tealeaf's customer experience management software to provide insight into how customers are using the company's website.
News from Tealeaf, Jan 25, 2010
Marketers to focus on social media in 2010
Alterian's annual survey has suggested that 66 per cent of marketing professionals are to invest in social media marketing over the next 12 months.
News from Alterian, Jan 22, 2010
LV= selects Smartfocus marketing technology
Smartfocus has been selected by LV= (Liverpool Victoria) to streamline and simplify the financial institution's database marketing capability.
News from Smartfocus, Dec 8, 2009
PVDA selects Tangent Direct for marketing tool
The Dutch Socialist Party (PVDA) has appointed Tangent Direct to deliver a bespoke local marketing tool to aid with its campaigning in the Dutch elections in spring 2010.
News from Tangent, Dec 2, 2009
Modera exhibits content management software at IMS
Modera is to exhibit its content management system (CMS) and customer relationship management (CRM) software at IMS on 1-3 December 2009 at the Olympia Grand Hall, London.
News from Modera UK, Nov 26, 2009
Priam launches friendly URLs module for Appease
Priam Software has launched a new module - friendly URLs - for Appease, the company's e-commerce content management system.
News from Priam Software, Nov 19, 2009
Publish! database enables sales-lead management
Publish! v2.1 is Cruse Control's multi-user, multi-platform, Filemaker-Pro-based database for publishers.
News from Cruse Control, Nov 17, 2009
KDB urges smart use of customer data
KDB has considered the importance of customer data smartly, especially during a period of financial uncertainty.
News from KDB, Oct 28, 2009
Ipromoh announcement system selected by Expotel
Expotel has selected Interalia's Ipromoh promotional on-hold music/message announcement system.
News from Interalia Communications, Oct 1, 2009
Smartfocus cruises to Carnival UK contract
Smartfocus has been selected by Carnival UK to increase marketing intelligence and enhance the relevance of Carnival UK's marketing campaigns across four key cruising brands.
News from smartFOCUS, Sep 29, 2009
Marketing applications allow customised campaigns
L2 has released marketing applications in response to a growing trend in retail towards social marketing applications that promote brand loyalty and customer retention.
News from L2, Sep 2, 2009
Smartfocus to enhance online gaming experience
Online casino and gaming site 32Red has implemented Smartfocus for analysis, campaigning, reporting, digital marketing and a customer reward scheme.
News from smartFOCUS, Aug 28, 2009
L2 adds geolocation to Fuse software platform
L2 has announced the addition of geolocation (or geotagging) to its Fuse cross-media software platform.
News from L2, Aug 11, 2009
Intimis Tracker drives e-mail conversations
Auto Europe has employed the Intimis Tracker product to drive e-mail conversions through its newsletter loyalty programme in Ireland.
News from Intimis, Jul 23, 2009
BMIbaby customer satisfaction survey moved online
Edigital Research has been appointed by BMIbaby to introduce an online solution that would measure customer satisfaction levels across the whole customer journey- from booking to post-flight.
News from Edigital Research, Jul 15, 2009
Tealeaf software resolves site obstacles
Moneysupermarket.com has deployed Tealeaf's CX Solutions customer experience management software on two of its websites.
News from Tealeaf, Jul 10, 2009
Concentrix offers CRM and Sage software training
Concentrix has announced that off-site training in customer relationship management or Sage software at Concentrix can help businesses get to grips with their systems.
News from Concentrix, Jun 19, 2009
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Featured articles
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Lastminute selects Smartfocus marketing software
Lastminute.com has selected multi-channel marketing software and services from Smartfocus to drive proactive customer lifecycle management and reactive marketing based on website interactions.
-
Aprimo software manages all campaign elements
Aprimo has launched Aprimo Marketing Studio, a product that is said to enable marketers to develop, implement and manage every element of digital interactive marketing campaigns.
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