CRM/customer insight
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CRM/customer insight
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Latest articles from 'CRM/customer insight'
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Showing 1-25 of 221 articles
E-Village adds social media capabilities to Clang
E-Village has added new social media capabilities to its customer relationship management (CRM)-focused e-mail marketing platform Clang.
News from E-Village, Aug 16, 2010
Underwired extends McCain eCRM hub and strategy
Underwired Amaze has been engaged by McCain Foods to create a new e-customer relationship management (eCRM) hub and strategy and extend its CRM activity using the Agillic platform.
News from Underwired, Aug 5, 2010
Digital announcer provides telephone messaging
Interalia has launched the Voice, a solid-state digital announcer that enables small to medium-sized businesses to provide telephone messaging at a cost-effective price.
News from Interalia Communications, Aug 5, 2010
Aprimo Mobile enables remote campaign management
Aprimo has launched Aprimo Mobile, enabling marketers to manage critical initiatives such as campaigns, activities and reports generated in Aprimo Marketing Studio On Demand from any smart device.
News from Aprimo, Aug 2, 2010
Transactional pooled data aids customer targeting
The Transactis Home and Fashion Online Retail Index has revealed that internet shopping in the home and fashion sectors increased by 12 per cent in 2009, despite the recession.
News from Transactis, Jul 22, 2010
Belron picks Speed-Trap customer insight software
Speed-Trap has announced that Belron has deployed its online customer insight software to help the vehicle glass repair-and-replacement company better understand its customers.
News from Speed-Trap, Jul 9, 2010
Thetrainline selects Intelligent Marketing tool
Multi-channel marketing software provider Smartfocus has been selected by thetrainline.com to maximise customer value and improve its marketing activity by enhancing visibility of customer data.
News from Smartfocus, Jul 7, 2010
Aprimo software improves lead generation process
Aprimo Marketing Studio On Demand now provides enhanced out-of-the-box data synchronisation with Salesforce CRM to improve the lead generation process.
News from Aprimo, Jun 18, 2010
Firms must eliminate data wastage, says Transactis
Richard Higginbotham, head of marketing at Transactis, has considered the importance of data in successful customer relationship management (CRM) and direct response initiatives.
News from Transactis, Jun 3, 2010
Customer data key to effective channel marketing
A survey by web-based customer relationship management (CRM) provider Workbooks has suggested that customer data is crucial to effective channel marketing.
News from Workbooks, May 31, 2010
XMU+ announcement system handles college calls
Interalia has revealed that Henley Management College has installed the XMU+ announcement and call processing system to help the residential college manage calls.
News from Interalia Communications, May 25, 2010
More2 to manage White Stuff customer database
More2 has been appointed by White Stuff to manage the fashion lifestyle retailer's database, create a single customer view and conduct associated analytics, campaign planning and reporting.
News from More2, May 7, 2010
Micro-Scooters appoints More2 for catalogue advice
More2 has been appointed by Micro-Scooters to advise on the online retailer's website redesign, develop a catalogue and implement an acquisition strategy.
News from More2, Apr 29, 2010
Aprimo articles address digital marketing issues
Aprimo has put together a series of articles entitled 'Thoughts from the Front Line', which is designed to help marketers address the issues surrounding the digital marketing revolution.
News from Aprimo, Apr 28, 2010
E-Village offers Clang CRM e-mail marketing tool
E-Village has developed Clang, a customer relationship management (CRM) based digital marketing tool that aims to provide organisations with a customer-centric approach to e-mail marketing.
News from E-Village, Apr 23, 2010
Silverpop Engage 8 includes e-mail marketing
Silverpop has launched Silverpop Engage 8, a digital marketing platform that combines e-mail marketing tools with its marketing automation and lead management applications.
News from Silverpop, Apr 9, 2010
Marin Search Marketer manages Facebook Ads
Marin Software has extended its technology for managing and optimising paid search marketing to advertisers using Facebook Advertising.
News from Marin Software, Apr 2, 2010
Lastminute selects Smartfocus marketing software
Lastminute.com has selected multi-channel marketing software and services from Smartfocus to drive proactive customer lifecycle management and reactive marketing based on website interactions.
News from Smartfocus, Mar 4, 2010
Marketingunity adds new editions to Saas offering
Marketingunity has repackaged its product range and added two new editions to its suit of marketing and procurement software.
News from Marketingunity, Mar 3, 2010
Standard Life adopts Aprimo Marketing Studio
Aprimo has announced that it has helped Standard Life improve the first-time accuracy rates of its marketing collateral by more than a third and cut marketing process times by 80 per cent.
News from Aprimo, Mar 3, 2010
Aprimo software manages all campaign elements
Aprimo has launched Aprimo Marketing Studio, a product that is said to enable marketers to develop, implement and manage every element of digital interactive marketing campaigns.
News from Aprimo, Mar 3, 2010
Jacada Insight provides value to call-centres
Jacada has announced the availability of Jacada Insight, which enables companies to understand and improve the customer experience across all contact channels.
News from Jacada, Feb 24, 2010
EHS 4D appointed to Volvo Car agency roster
EHS 4D Cirencester has been appointed to the Volvo Car Corporation's roster of global agencies.
News from EHS Brann Cirencester, Feb 15, 2010
Ekomi launches customer feedback software in UK
Ekomi has announced the official launch of its customer service and satisfaction feedback software into the UK market to improve customer trust, service and the online buying experience.
News from Ekomi, Feb 4, 2010
Nielsen and Facebook launch Brandlift in UK
Nielsen and Facebook have announced that Nielsen Brandlift, which uses the Facebook platform to measure the effectiveness of online brand advertising, is now available in the UK.
News from Nielsen Online, Jan 28, 2010
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In this category you will find articles and case studies from companies specialising in CRM and customer insight, including customer relationship management software, geotagging and customer experience management software.
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